airSlate for Salesforce: customer success airSlate users have already experienced the benefits of Salesforce integration with automated routine business processes that freed up as much as 50% of their time for higher-value work. “The flexibility of airSlate allowed us to design a workflow that works for us. The automation built into airSlate helped us remove…
The Evolution Of Embedded Enterprise Cloud Communications The rapid pace of technology innovation has significantly changed the nature of customer communications and thus has impacted CX strategies. In addition to CX, there are opportunities for business process and workflow reinvention, fueled by the rapid adoption of instant messaging apps and emergence ofdigitalnative pioneers. Therefore, CX…
3 Ways To Use Digital Communication Channels For Collections Today’s mortgage servicers must embrace digital technologies to remain competitive. Leveraging an omnichannel contact center with advanced analytics is a huge step toward digital transformation and the sort of operational efficiency that gives mortgage servicers a competitive edge, especially in the area of collections. Here are…
Simplifying workstreams with flexible communications The workplace has transitioned into a new world of communications. With more and more organizations shifting to remote and hybrid work models, the tools that once served us well are coming up short. In fact, a recent study by Buffer indicates that a staggering 97.6% of employees in 2021 would…
